
The utility evolved under a Public Service Board established in 1952.
It serves El Paso around the clock, managing water, wastewater, and stormwater for a desert metropolitan area.
It pioneers sustainability—using aquifers, Rio Grande intake, desalination and reclamation to secure future supply.
A flagship project, the Pure Water Center, treats wastewater to drinking‑water standards, a first‑in‑nation approach.
Governed by a seven‑member board including the mayor, it manages capital, operating budgets and rate‑setting.
Typical projects include aquifer recharge, leak detection, community education and conservation rebate programs.
Projects often attract international attention as models of arid‑region water resource management.
Commitment to innovation and continuous improvement.
Providing excellent customer service.
Fostering a safe and supportive work environment.
Building a culture of trust, respect, and teamwork.
Being good stewards of resources and the environment.